Care Guide

New Care Instructions

  • Regular Maintenance: To keep your bag in top condition, routinely clean it with a soft, damp cloth to remove dust and grime. For a more thorough cleaning, opt for a mild cleaner suitable for the bag's material.

  • Avoid Overstuffing: Prevent stressing the seams and compromising the shape of your bag by refraining from overfilling it.

  • Stay Dry: Shield your bag from prolonged exposure to moisture. If it gets wet, gently pat it dry with an absorbent cloth and allow it to air dry naturally, away from heat.

  • Proper Storage: When not in use, store your bag in a cool, dry spot. Employ a dust bag or pillowcase to safeguard it from dust and light, and stuff it with tissue paper or bubble wrap to retain its form.

Leather Bags

  • Conditioning: Maintain the softness of the leather by conditioning it with a quality leather conditioner every few months.

  • Sunlight Protection: Store your leather bag away from direct sunlight to prevent color fading.

  • Stain Treatment: Address minor stains promptly by blotting with a clean, damp cloth refrain from rubbing. For stubborn stains, seek professional assistance.

Fabric Bags

  • Spot Cleaning: Use mild detergent and a damp cloth for minor spills, avoiding soaking the fabric.

  • Machine Washing: If the item is machine washable, wash on a gentle cycle using cold water and mild detergent, then lay flat to air dry.

  • Ironing: Iron on a low heat setting with a cloth as a barrier to protect the fabric.

Suede Bags

  • Brushing: Restore the nap of your suede bag by gently brushing it with a suede brush to eliminate surface dirt.

  • Stain Removal: For oil or grease stains, apply cornstarch or talcum powder and let it sit overnight before brushing off. For water stains, gently blot with a clean cloth and allow it to air dry naturally.

  • Protective Spray: Apply a suede protector spray after testing on a hidden area to repel water and stains.

Contact Us

If you require any assistance or have questions concerning the care of your bag, feel free to reach out to our dedicated customer support team.

Business name: Jelyzna

Phone: +1 888-271-2126 

Email: support@jelyzna.com

Address: 6060 N Central Expy, Dallas Texas 75206, United States

Customer Support: Monday - Friday: 9:00 AM - 5:00 PM (EST)